At Fast Services, we strive to ensure that every customer is satisfied with their purchase. However, we understand that there may be circumstances where a refund is necessary. Please read the following refund policy carefully before making a purchase:
1. Eligibility for Refund
We offer refunds on items that meet the following criteria:
- The item is returned within 30 days of the original purchase date.
- The item is unused, unworn, and in its original condition with all tags attached.
- The item is not listed as a non-refundable or final sale item.
- The item is not a personalized or custom-made garment.
2. How to Initiate a Refund
To initiate a refund, please contact our customer support team at support@fastcheckout.tech within 30 days of receiving your order. Provide your order number and details about the item you would like to return. Our team will guide you through the return process and provide you with a return authorization if your request meets our refund policy criteria.
3. Return Shipping
Customers are responsible for return shipping costs unless the item received is defective or incorrect. We recommend using a trackable shipping service and purchasing shipping insurance to ensure that your return is delivered to us safely.
4. Refund Process
Once we receive your returned item and it is inspected and approved, we will process your refund within 7 days. Refunds will be issued to the original payment method used for the purchase. Please note that shipping charges are non-refundable.
5. Exchanges
If you would like to exchange an item for a different size, color, or style, please follow the same process as outlined above for refunds. Once we receive your returned item and it is inspected and approved, we will issue you a store credit or exchange the item based on availability.
6. Non-Refundable Items
The following items are non-refundable:
- Gift cards
- Final sale or clearance items
- Personalized or custom-made garments
7. Contact Us
If you have any questions about our refund policy, please contact us at support@fastcheckout.tech . Our customer support team will be happy to assist you.